Exclusion rules are data points that help to identify which contacts should not receive any campaign information.
All campaigns automatically exclude:
- Contacts who are silenced
- Archived contacts
- Deleted contacts
- On the left navigation, click on Campaigns > Campaign Builder.
- Click on the name of the campaign.
- Click HERE to learn how to create a new campaign.
- Under the name of the campaign, click the Audience sub tab.
- Next to Exclusion Rules, click Add Rule.
- Choose your rule(s) then click Save and Close.