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Media Template Settings


As a marketing administrator, when you set up a media template and make it available for members of your organization to use, there are a variety of options available to control how pieces based on the template will behave in Total Expert.

Navigate to Manage Marketing → Manage Templates. Then, for the template you want to modify settings for, select Actions  Media Settings. The available settings are described below.

If you do not see the template you are looking for, it may be inactive. Click the Inactive filter on the left side of the page.

Media Settings Section

This section begins with a preview of the template to remind you of what you are working with as you fill out the settings.

Media Name – The name of the template. The name provided when the template was saved is pre-filled and will remain in effect unless changed.

Description – A short description of what the template is and how it should be used. This text is shown along with the name in the list views of templates and saved print media pieces. (It is not shown in tile views.)

CAT# – An optional reference code that can be used within your organization to identify orders based on the template. This is reflected in the Reference Number column on the Marketing Content report.

Expiration Date – Date on which the template will be moved from Active to Inactive for administrators on Manage Marketing  Manage Templates. Also on this date, the template will be removed from end users’ lists on Print Marketing  Create New or Web Marketing  Social Media  Create New (as applicable).

  • Previously created pieces based on the template remain viewable on Print Marketing  Saved even after the template expires, but they cannot be used to create new orders.
  • Previously placed orders based on the template are unaffected on Print Marketing  Orders even after the template expires.

Download/View Link Text – Text that will be used for an Actions menu option on Print Marketing  Create New. This only applies to uploaded files and not to print or social media templates.

External Content URL – A URL where content, such as a video, for the media piece is hosted. Anything provided in the External URL field when the template was created is populated here. A user with access to the template including this would not use it to place an order, but rather to view the external content via the Actions menu. This is used only on Total Expert–created media pieces and is normally left blank.

Auto Archive – A selection is required, but No is selected by default. Select Yes to have the template automatically removed from a users's Print Marketing Saved menu after an order has been placed for that piece.

Status – Check this box to make the template available as Active for administrators on Manage Marketing  Manage Templates. Uncheck the box to move it to the Inactive section. This has the same effect as the Expiration Date passing, but it can be toggled at any time. Inactive templates can also be toggled back to Active at any time.

Applicable Pro Rata Share Markup – The cost share markup that will apply to pieces created from this template. Select a saved markup from the drop-down list. Saving a new value in this field also resets the markup set as active on the Media Markups page.

Published File Expiration Time – The number of days a saved draft or approved piece will remain available to users. When this time elapses, any saved pieces based on the template will no longer be available. However, the template itself remains available to create new pieces from, as long as the template itself has not also expired.

  • The record of any orders placed is retained, even after a piece expires.
  • While a piece remains available, the user can view or generate print orders from the piece.
  • Enter 0 to make this unlimited (meaning the piece will never expire). You can manually archive a piece at any time on Print Marketing  Saved by selecting Actions  Archive for the piece.

Recreate Media – Check this box to allow users to create a new version of a saved media piece. All customization of the first piece (including MLS, co-marketing partner, and text changes in the piece) are retained. This means that the user does not have to start completely from scratch, but can use the published piece as a starting point. This option remains available as long as the Published File Expiration Time has not expired.

  • If Published File Expiration Time is set to 0, this checkbox is not available.
  • To recreate a piece, the user would navigate to either:
    • Print Marketing  Saved, then select Actions  Recreate.
    • Print Marketing  Orders, then click the button in the Actions column and select Recreate Media.

Folders – The names of any folders this template is saved in. Begin typing the name of an existing folder and select it from the drop-down list. You can select more than one folder. Use folders to group similar templates together for viewing in print marketing pages.

Tags – The names of any tags applied to the template. To create a new tag, type the name and press Enter. To add an existing tag, begin typing the name and select it from the drop-down list. You can select more than one tag. Tags are searchable labels that users can use to filter print marketing pages to quickly locate desired templates.

Media Details Video Link – The link for a video providing an explanation of how the template should be used. A preview appears in the space below this field when you enter a valid video URL (such as a YouTube page).

  • If a link is provided in this field, then when a user goes to Print Marketing  Create New, the Actions menu for this template will contain an option called Video Explanation. Clicking this triggers a popup to watch the video within the Total Expert page.

Social Media Settings Section

Social Media Networks – Check the boxes for any networks where a user should be able to share a piece based on the template. (A user must connect their TE account with the corresponding social media account before they can post to that network.) Networks that were selected when setting up the template are selected here by default.

Default Link – A link that will be included with the media in the post. The link is drawn from the posting user’s account settings. For example, if you select User Website, when a user posts using this template,  the post will automatically include whatever has been entered in the Website field of that user’s settings.

  • Check the Allow Editing checkbox to allow the user to alter the text of this link when creating the post.

Default Social Media Message – Any text entered here will be posted along with the media and the selected Default Link. Text that was entered when setting up the template is included here by default.

  • Check the Allow Editing checkbox to allow the user to alter this text when creating the post.

Print Settings Section

The settings in this section are not editable. They are provided for reference only.

Print Company – The printer that any orders based on this template will be sent to.

SKU: TE SKU (Print Company SKU) – The stock keeping unit (SKU) used by Total Expert for the type of print product the template is, followed by the SKU used by the Print Company in parentheses.

Rates – The price thresholds charged by the Print Company for various numbers of copies of the assigned SKU.

Default User Settings Section

The settings in this section apply to all users in your organization unless they are overridden by Team Settings or User Settings set for the template.

Access – Check this box to allow any user in the organization to create a piece using this template. New users added to the organization after the template is set up will also receive access to the template automatically when they are created. For co-marketed pieces, a cost split markup must be saved before you can assign access.

Co-Marketing Partner Access – Check this box to allow co-marketing partners of any user in the organization to create a piece using this template. New co-marketers added by a user after the template is set up will also receive access to the template automatically when the accounts are linked. For co-marketed pieces, a cost split markup must be saved before you can assign access. This option must be selected for users in your organization to have the ability to select a co-marketing partner when creating a co-branded piece.

Proof Approval Process – Select an approval flow defined by your organization. Any attempt to publish a piece based on this template must be approved by the user(s) included in the selected approval flow.

Specifying a Proof Approval Process is not required, but recommended for editable templates to ensure any alterations to the template meet your organization’s compliance standards.

Organization Cost Share % – The percentage of the share belonging to the user who creates the piece from this template. For example, if a loan officer and real estate agent are to split the cost of pieces from this template 50/50, and this field is given the value 60, then if the loan officer creates a piece and submits an order worth $100, the organization would be responsible for 60% of the loan officer’s $50 share, or $30. (The loan officer would then pay the remaining $20 from their share, while the agent would still pay $50.)

Organization Cost Share Approver – The user who must approve the cost associated with any orders where the Organization Cost Share % is not zero. Select a user from the drop-down list.

  • If Organization Cost Share % is not zero, and no approver is selected, you will not be able to save the media settings.

Auto Pay – This option appears when a value is provided in the Organization Cost Share % field. Select Yes to bypass the organization’s cost approval step. The selection in the Organization Cost Share Approver field will be ignored and the organization’s share will be approved automatically. The default selection is No.

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