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What Are Journey Events?

Journey events are certain steps that a contact goes through as they pass through a journey workflow. 

Click HERE to view a complete list of available journey events. 

Events are broken up into the following categories:

  • Triggers - Add contacts, user, and loans to a journey. 
  • Actions - Makes the system perform a specific operation relating to the contact or loan. 
  • Conditions - Logic built into the workflow that pushes a loan or contact down a certain path depending on the rule that is in place. 
  • Events - Delays that can be built between triggers, actions, conditions, or other events. The journey continues to the next step after the rule has been met. 

Click HERE to learn more about adding journey components to your workflow. 

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