Open navigation

How to Create New Folders and Tags

Folders and tags help to organize your marketing materials. This helps users quickly locate content. 


  1. Navigate to Manage Marketing > Folders and Tags.
  2. Click either the Add Folder button or the Add Tag button.
    • This adds a new blank row in the corresponding section.
  3. Enter the name of the new folder or tag.
  4. Click the Save Tags & Folders button at the top of the page.



These can be assigned to print, email, and social media templates. Users can use a folder or tag as a filter on template list pages as long as the list is showing at least 1 template with that folder or tag assigned to it.

  • You may have to change the All/Active/Inactive/Expired filter before any relevant templates are listed.
  • For example, suppose you have a folder called "2021" and all templates in that folder are now inactive.
    • If you navigate to Manage Marketing > Manage Templates, the Active filter is selected by default.
    • If you then attempt to filter by folder, the 2021 folder does not appear in the Folders drop-down list.
    • However, if you switch the Active filter to All or Inactive, then the "missing" templates appear in the list, and the 2021 folder now appears in the Folders drop-down list.


Click HERE to learn how to add folders and tags to marketing templates. 

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.